Your order will be shipped out from our Ontario warehouse as quickly as possible, yes even same-day if we receive your order before 3pm EST. Check for your emailed tracking number after 5pm EST. On the off chance that you didn't receive a shipping confirmation email, please check your spam / junk folder.
Check your tracking regularly. Don't freak out if your tracking hasn't updated for a few days unless it is now more than one day late. If your order is 2 or more days later than the "delivery standard" date on your tracking page, then use the Contact Us form to let us know so we can open an investigation.
|Country||Sub Totals Under $130||Sub Totals Over $130|
|United States||Posted Rate||FREE|
|International||Posted Rate||Posted Rate|
Waiting one more day will usually result in the package showing up due to the way some delivery personnel scan packages. By just waiting it out another day (90% will get delivered next business day).
If you still can't locate it and it has been at least 2 business days, please use our Contact Us form to let us know about the issue so we can troubleshoot and / or open an investigation with the courier or postal service.